Comfort Stride Trainer - KATIE

To save your time and reduce exchange, please measure heel to toe length to the choose correct size.  

If not still not sure which size to order, please contact us on support@comfort-stride.com  

Free Shipping: Enjoy free shipping on all orders within Europe, UK & USA

Processing Time: Orders are processed within 2-3 working days, delivered to you within 7 working days. 

For orders to countries not listed on our website, please contact us, and we’ll be happy to assist with your request.

Returns: You can request a return within 15 calendar days of receipt.

To initiate a return, please email us at hello@comfort-stride.com. Returns that are not initiated via email will not be accepted.

Items must be unused and in original condition with packaging. Customers are responsible for return shipping costs.

Exchanges: The first exchange due to size is free.

Request a return for a refund and place a new order for the desired item. 

Out of Stock: If your order cannot be fulfilled within 10 days, you will have the choice to either:

• Cancel the order and receive a full refund.
• Wait for the production of the item, which may take up to 3-4 weeks.

Customs and Duties (International Shipments):

UK & USA Orders: Items are shipped from Spain. Customers are responsible for any customs procedures and taxes in the destination country. We are not responsible for delays caused by customs or logistics.

For any questions or further assistance, please visit our Shipping, Returns & Exchange policies or contact us at support@comfort-stride.com